Criticism is rarely groundless but often exaggerated.
1. Ask those who criticize you for their advice.
2. Thank people who criticize you.
3. Listen impartially.
4. Summarize what the other person has said.
5. Ask questions.
6. Reframe criticism which focuses on what went badly.
7. If you are angry, take it out on something, not someone.
8. Praise others for what they are doing well.
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